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Mar 8
British Cyberchondriacs Skip Canned Content & Ads, Favor Personal Stories

A new study funded by the United Kingdom’s Economic and Social Research Council should be required reading for all those interested in learning how to develop more compelling online health content. According to the BBC, the study, which “examined the Internet search strategies of people who wanted to find specific health information,” indicates:

- People click away from health Websites with advertising very quickly.  Although pharma-produced Websites are accurate, searchers appear to question “the authors’ motivation and agenda.”

- NHS Websites are being rejected because they contain too much generic or background information

- Even if a Website made a “favorable impression,” it was unlikely to keep users’ attention if it did not “include personal stories to which the reader could relate.” “Many were specifically drawn to sites where they could read about the experiences of other people who have the same problems and concerns.”  

This is a very interesting study, which helps to explain why online health searchers use content created by their peers using social media tools.   

To learn more about this research, please click here.

Source: Kevin, MD
Image Source: BBC


4 Comments/Trackbacks




» Classic Post #1: British Cyberchondriacs Want Straight Online Talk from HealthCareVox
In this post, I focused on a British study on online health searchers' habits.   Click here to understand why they seek straight talk and favor advice from their peers. ... [Read More]

» Healthcare Communications: Are We Ready To Give Patients The Info They REALLY Want? from HealthCareVox
Over the past few days, I’ve been having a number of conversations about social media communications strategy with various executives within the healthcare industry.  One of the points I’ve been making is that when we think about commu... [Read More]

» Scared Straight: Anti-Smoking Ads Pack Punch; Drive Down Smoking Rates In NYC from HealthCareVox
      For those involved in health communications campaigns, it’s an common question: “Should I resort to scare tactics?”  I’ve lost count of the number of times I’ve been in brainstormin... [Read More]

» When It Comes To Communicating With Patients Sometimes It Helps To Go Back To The Future from HealthCareVox
I’ve never had a study rock my world and change my perceptions as much as this one.  As I reported earlier this year, an analysis funded by the United Kingdom’s Economic and Social Research Council (UKESRC) found that many online... [Read More]

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