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Feb19
The Twitter Tsunami Hits The Health Care Industry

Historically, the health care industry has been slow to embrace social technology.twitter_generic.png  However, it seems that Twitter, the fast-growing microblogging platform, is an exception to this rule.  Over the past few months, hospitals, consultants, managed care companies and even (gasp) pharmaceutical companies have been jumping on the Twitter bandwagon.

I’ve been on Twitter for a number of months now (I’m at @fardj) and it’s been amazing to watch companies that were leery of blogs, social networks and online forums embrace the platform.  Jim Edwards who now writes at BNET, wrote an interesting post yesterday highlighting how a number of pharma companies have joined the Twittersphere.  He writes: “AstraZeneca, Novartis, Vertex Pharmaceuticals and Boehringer Ingelheim have started experimenting with Twitter with varying degrees of enthusiasm.”

Looking at their feeds, it seems that some drug companies are using Twitter to broadcast company news while others are engaging in more personal dialogue.

This is an interesting development that I’ll be closely watching.


2 Comments/Trackbacks




Children's National Medical Center -- @childrenshealth -- has found Twitter a valuable extension of our communications. I see more hospitals coming on board every day. It will be interesting to see where this trend goes.

Crazy, isn't it? I'm actually pretty impressed with Boehringer Ingelheim's twitter feed because it at least has some personality. The others (e.g., Novartis) look like clips from press releases (and I'm sure they are). Nonetheless, kudos to them for dipping their toes. You know what I think is pretty impressive is that the FDA has THREE twitter feeds ...

* FDA's Recall Twitter feed (FDA)
Information and updates on FDA food and drug related recalls including the peanut butter and peanut-containing product recalls

http://twitter.com/fdarecalls (1600+ followers)

* CDC's new Twitter feed for Emergency Information (CDC)
Emergency announcements from CDC and partner agencies

http://twitter.com/CDCemergency (580 followers)

* CDC's Twitter feed for Health Professionals (CDC)
For interested Health Professionals interested in staying up-to-date with CDC's interactive media activities (includes alerts of when new mobile content and widgets are released by CDC)

http://twitter.com/cdc_ehealth (800 followers)

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